Terms & Conditions

These Terms & Conditions (“Terms”) govern the use of services provided by Get Live Experts (“Company,” “We,” “Us,” or “Our”). By accessing our website or purchasing any hosting services, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Services Offered

Get Live Experts provides a range of hosting and IT solutions, including but not limited to:

  • Dedicated Server Hosting
  • VPS Server Hosting
  • Shared & Web Hosting
  • WordPress, Joomla, and CMS Hosting
  • Cloud & Managed Hosting Services

Service specifications, pricing, and features are outlined on our website and may be updated at any time.

2. Account Registration & Eligibility

  • You must be at least 18 years old to use our services.
  • You agree to provide accurate, current, and complete account information.
  • You are responsible for maintaining the confidentiality of your account credentials.

Get Live Experts is not liable for losses caused by unauthorized account access due to client negligence.

3. Payments, Billing & Renewal

  • All services are billed in advance on a monthly, quarterly, or annual basis.
  • Payments must be made on time to avoid service suspension.
  • Failure to renew services may result in data deletion or service termination.
  • Prices may change with prior notice through the website or email communication.

4. Acceptable Use Policy (AUP)

Clients agree not to use services for:

  • Illegal activities
  • Spamming, phishing, or malware distribution
  • Unauthorized access or hacking
  • Content that violates intellectual property rights
  • Activities that disrupt network performance or security

Violation of the AUP may lead to immediate suspension or termination of services.

5. Service Availability & Uptime

Get Live Experts aims to deliver high availability in accordance with its Service Level Agreement (SLA).
Scheduled maintenance and force majeure events are excluded from uptime calculations.

6. Data Backup & Responsibility

  • Clients are responsible for maintaining their own backups unless a managed backup service is included.
  • Get Live Experts is not liable for data loss due to client actions, third-party software issues, or force majeure events.

7. Suspension & Termination

We reserve the right to suspend or terminate services without prior notice if:

  • These Terms are violated
  • Payments are overdue
  • Services are misused or abused

No refunds will be provided in cases of policy violation.

8. Limitation of Liability

Get Live Experts shall not be liable for:

  • Loss of revenue or business interruption
  • Data loss or corruption
  • Indirect, incidental, or consequential damages

Liability, if any, is limited to the amount paid for the affected service during the billing cycle.

9. Third-Party Services

We may integrate third-party software or services. Get Live Experts is not responsible for the functionality, security, or performance of third-party products.

10. Intellectual Property

All content, trademarks, logos, and website materials are the property of Get Live Experts and may not be used without written permission.

11. Modifications to Terms

Get Live Experts reserves the right to update these Terms at any time. Continued use of services after updates constitutes acceptance of the revised Terms.

12. Governing Law & Jurisdiction

These Terms are governed by applicable laws where Get Live Experts operates. Any disputes shall be resolved under the jurisdiction of the relevant courts.