Privacy Policy

At Get Live Experts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our hosting services, including Dedicated Servers, VPS Servers, Web Hosting, and other related services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely via third-party gateways)

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Server usage and access logs

Service-Related Information

  • Account details
  • Support tickets and communications
  • Service configurations

2. How We Use Your Information

Get Live Experts uses collected information to:

  • Provide, manage, and maintain hosting services
  • Process payments and invoices
  • Verify identity and prevent fraud
  • Offer customer support and technical assistance
  • Improve website performance and service quality
  • Send service-related notifications and updates

We do not sell, rent, or trade personal information to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic.

Cookies help us to:

  • Remember user preferences
  • Improve site functionality
  • Track website performance

Users may disable cookies through browser settings; however, some website features may not function properly.

4. Data Security

We implement industry-standard security measures to protect your personal data, including:

  • Secure server infrastructure
  • Firewalls and intrusion detection systems
  • Encrypted data transmission
  • Restricted access to sensitive information

While we take strong precautions, no method of data transmission over the internet is 100% secure.

5. Data Sharing & Disclosure

We may share limited data only when necessary:

  • With payment processors for transaction handling
  • With legal authorities when required by law
  • To protect our legal rights, systems, and users

All third-party service providers are required to follow strict data protection standards.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements

Once data is no longer required, it is securely deleted or anonymized.

7. User Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data (subject to legal obligations)
  • Opt out of promotional communications

Requests can be made by contacting our support team.

8. Third-Party Links

Our website may contain links to third-party websites. Get Live Experts is not responsible for the privacy practices or content of external sites. Users are encouraged to review third-party privacy policies independently.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Policy Updates

Get Live Experts reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our services implies acceptance of the updated policy.